Terugbetalingsbeleid

Return & Refund Policy – Xorlina

Customer satisfaction is our priority.

Return Period

  • Customers may return eligible items within 14 days from the date of delivery.

Return Eligibility

To be eligible for a return:

  • Products must be unused, unworn, and in their original condition.
  • Products must be returned in their original packaging with all included accessories.
  • Proof of purchase is required.

Refund Processing

  • After the returned item has been received and inspected, approved refunds will be processed within 7 business days.
  • Refunds will be issued to the original payment method used during checkout.

Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made products
  • Clearance or final-sale items
  • Gift cards
  • Certain hygiene and personal care products

Contact Information

Store Name: Xorlina
Address: Av. des Casernes, 1040 Etterbeek, Belgium
Phone: +32 26400829