Terugbetalingsbeleid
Return & Refund Policy – Xorlina
Customer satisfaction is our priority.
Return Period
- Customers may return eligible items within 14 days from the date of delivery.
Return Eligibility
To be eligible for a return:
- Products must be unused, unworn, and in their original condition.
- Products must be returned in their original packaging with all included accessories.
- Proof of purchase is required.
Refund Processing
- After the returned item has been received and inspected, approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method used during checkout.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products
- Clearance or final-sale items
- Gift cards
- Certain hygiene and personal care products
Contact Information
Store Name: Xorlina
Address: Av. des Casernes, 1040 Etterbeek, Belgium
Phone: +32 26400829